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WHY GROUPDYNE.COM?
Executive Summary
Group Dining -
The Business Case
The Market -
Who Uses Group Dining?
The Challenge - How To Reach the Target Market?
The Solution - An Integrated Approach Centered on Groupdyne
The
Investment - Surprisingly Small
The Result - Increased Returns from Group Dining
Join Groupdyne.com Today
Executive Summary
Groupdyne.com provides a
targeted, effective, and affordable method of maximizing the
return that your food service business can realize from the
growing group dining market, and can significantly enhance
your financial results.
Group Dining -
The Business Case
Sophisticated restaurant and
special event venue operators have known for years that
group dining offers a tremendous opportunity to increase
revenues and profits, if properly utilized. Group dining,
especially corporate group dining, is one of the most
desirable types of business. In the last six years, the
National Restaurant Association indicates that nearly $22
billion was spent annually on corporate credit cards for
parties of eight or guests more at restaurants, while the
Convention Industry Council estimates that restaurant
spending by meeting and convention attendees in North
America totals more than $12.3 billion per year. But all too
often this does not result in a targeted group dining
marketing effort. This is frequently the key missing element
in a restaurants marketing and advertising campaign. A
disconnect between the stated goal and the execution of a
plan is a huge challenge for restaurant owners. It is
complex. Many things affect the decision to forego group
dining marketing including lack of time, scarce resources or
simply lack of knowledge.
The
Market - Who Uses Group Dining?
In order to develop a
strategy that seeks to grow the group dining opportunities
for any food service business, it is necessary to first
define who the users of such services are. Group dining
consumers fall into 2 major categories: corporate and
non-corporate [or recreational]. Corporate users include
employees of businesses from sales and marketing executives,
administrative assistants, human resources staff to
professional meeting and convention planning professionals.
Non-corporate users include the general public i.e. people
looking for a location to host a personal or family
functions including: a wedding rehearsal dinner, a birthday
party, family celebration or holiday event requiring space
for a large group. Targeting these user groups must be done
in two very different ways.
The
Challenge - How To Reach the Target Market?
It's clear that to be
effective in the marketing of group dining, a food service
business needs to both understand who the market is, and how
to reach them. Ultimately this is a major challenge. To be
successful the group dining campaign must clearly understand
the two major market segments, corporate and non-corporate,
and then intersect with each consumer's existing buying
habits as they look for group dining information. Our
research indicates that more often than not this "buying"
of group dining happens ONLINE. Consumers are accustomed
to entering their personal needs online and receiving
customized results whether for airline tickets, hotel rooms
or rental cars. Gone are the days where consumers would read
through pages of data, compile information, sort it, study
it and make a decision. Group dining information must be
complete, customized and it must be online.
Given this fact, many
traditional advertising methods are simply not effective for
group dining. Print advertising aims to keep a restaurant
top of mind, but does not provide the consumer with the
details and visuals required to book a group event. These
visuals include group menus, food photos, room descriptions
and layouts as well as capacity details. These same
challenges are true for radio ads and direct mail as well.
Both feature a restricted format in which to sell group
dining. Although television advertising may provide the
opportunity for greater visual impact, the price is often
too expensive. Therefore, we believe online advertising to
be the ultimate marketing format for group dining due to
price, flexibility, audience targeting and intersecting with
consumer's existing buying behaviors. The National
Restaurant Association reports that 48% of adults have
visited a restaurant's web site when looking for
information, so having your group dining information online
where consumers are looking for it is critical to your
success.
The
Solution - An Integrated Approach Centered on Groupdyne
Groupdyne.com is a turn-key,
online solution that allows for a targeted, sustained group
dining marketing effort with the specific goal of increasing
corporate and non-corporate group dining critical for the
long term success of your restaurant(s). Groupdyne.com's
internet-based group dining search directory has been
created specifically to address the business opportunity
presented by group dining. Groupdyne.com was built and is
managed by restaurant and hospitality professionals on the
premise that planning meetings, special events, group
lunches and dinners should be easy, intuitive and fun.
Unlike other online sites,
Groupdyne.com focuses exclusively on group and private
dining and is committed to an anti-blog policy in which any
consumer "reviews" about an restaurant must be approved by
that restaurant before they appear in the site.
Groupdyne.com remains focused 100% on connecting users to a
powerful, integrated database of restaurant information,
specifics on private, semi private and group dining and
other offerings, chef biographies, capacity details and menu
information to make planning group dinners simple and
carefree. Users also benefit from standardized profiles that
allow for quick side-by-side restaurant comparisons and
one-click e-mail submission for simple email communications
making the site effective for both our corporate and
non-corporate users. It is quick, easy and free-to-use. Also
a free concierge service is available for those that need a
restaurant recommendation.
The site effectively serves
both corporate and non-corporate users. For non-corporate
users advertising outreach via
search engines such as Google, Yahoo and MSN are an
effective way to reach these users. Groupdyne.com uses
extensive pay-per-click and keyword campaigns on each major
search engine mentioned above ensuring that we receive
exposure to consumers when they are looking to book a group
dining event. Additionally Groupdyne.com partners with and
sponsors countless charity events such as Taste of the
Nation to increase the exposure of our brand thereby
providing our members a cooperative marketing opportunity as
we increase the visibility of the Groupdyne.com brand and
our member restaurants.
For
corporate users, Groupdyne.com partners with over 100 local
and national organizations, corporations, conference and
convention centers to create custom dining guides for their
employees. Links to these "dining guides" appear on
the partner's internal websites. Therefore Groupdyne.com is
available to corporate users via that company's employee
benefits and/or special offers page. Our restaurants members
are then allowed to offer additional discounts and the
standard offer to corporate users is 10% off event requests
generated through this program for parties of eight of more
guests. This discount is voluntary and can be restricted to
group menus only.
Groupdyne.com
saves me time searching for venues for my events! Instead of
having to take the time to conduct research on the best
available venue, I use Groupdyne.com and find what I was
looking for in just minutes." Michelle Meyer, Sr. Marketing
Communications Manager, Microsoft
However, by itself, online
advertising may not be as effective as it can be.
Therefore, at Groupdyne.com, we also offer consulting
services that we like to call our "tool kit". A carpenter or
plumber responds to your restaurant to fix a hole in the
wall or a leaky pipe. Similarly we respond to your group
dining program with a set of tips and best practices that we
have developed for attracting and booking group dining
guests. They include but are not limited to the following:
a group dining photo and menu audit, space inventory and
guest response inquiry. Our members quickly find out how
that measure up in key areas of marketing to group dining
consumers.
The
Investment - Surprisingly Small
Most programs that offer to
increase revenues and profits for food service firms come
with price-tags in the thousands of dollars. However, the
groupdyne.com program to enhancing your group dining results
costs only a fraction of that amount. The real investment
required in addition to becoming a member of Groupdyne.com
is a real commitment to the Integrated Approach
described above. Groupdyne can provide its member
restaurants with significantly enhanced opportunities to
increase group bookings. However, it is up to each
restaurant to take full advantage of this opportunity.
Groupdyne.com is an essential part of any successful group
dining program, but we find that a total commitment by our
members is needed to get the most from that opportunity
The Result - Increased Returns from Group Dining
Food service companies that
implement this Integrated Approach combined with the
targeted marketing that only Groupdyne.com can offer for
group dining opportunities, consistently like the results.
They find that over time their results from this highly
desirable but frequently under-utilized area of business
become increasingly significant, providing Groupdyne.com
members with higher revenues, better utilization of their
facilities, and improved financial contributions to the
bottom line.
"Groupdyne is great. Our
very first referral booked an event. That event covered our
costs with Groupdyne for the whole year. The referrals are
all serious inquiries that have already narrowed their
search through Groupdyne's comprehensive information and
photos. We love it."
Paul Reder, Owner, Tap
House Grill Seattle & Bellevue
"Groupdyne.com has
exceeded our expectations in just the first two months. We
have seen an increase in our inquiries and confirmed our
first booking from the site just last week. The event for
600 people is valued at over $30K and the client found us on
Groupdyne.com"
Steven Olson, Owner,
Parlor Billiards, Ultralounge and Parlor Live
Join
Groupdyne.com Today
Groupdyne.com serves an important need by bringing together
individuals, companies and event planners with the best
restaurants, chefs and private dining rooms across the
country. This is a dynamic and growing part of the dining
and hospitality industry, and Groupdyne.com offers people an
innovative, free and easy-to-use tool that takes the
guesswork out of group meetings and events. In addition, we
are a valuable marketing partner to our member venues who
wish to market their venues as well as website users looking
for information needed to book group dining events. Cindy
Baccetti, President and Co-Founder, Groupdyne.com
Groupdyne.com Membership = Increased Group Dining Exposure
Contact Us Today to schedule your free group dining
consultation
joingroupdyne@groupdyne.com or 206-407-3808
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